Check out our responses to the FAQs below to learn more about our business and services.
Since 1996, our dedicated professionals at TQM Roofing Inc. have been committed to providing top-notch roofing solutions. After all, it’s in our name: “Total Quality Methods.” We strive to exceed our clients’ expectations in everything we do, and we’re here to address some common questions we’ve received over the years. If you can’t find the information you’re looking for below, please feel free to reach out to us anytime!
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What roofing services can your team provide?
We’re a full-service commercial roofing company, so we can tackle all your industrial and commercial roofing projects. From new roof installations to preventative maintenance to emergency roof repairs, we can handle it all with efficiency, care, and precision.
Where is your service area?
We’re proud to serve numerous cities throughout North Carolina, South Carolina, Virginia, Georgia, and Tennessee.
Are you licensed and insured?
Absolutely. We are fully licensed, bonded, and insured to operate across our entire service area. We would be more than happy to show you proof of our credentials and information to ensure your peace of mind.
Do you offer any warranties?
Yes, we offer our own workmanship warranties and manufacturer warranties. Since we’re certified installers for several major brands, we can offer some of the best possible warranties available in the roofing industry.
Do you offer free estimates?
Yes, our team provides free professional consultations and detailed estimates. One of our roofers will thoroughly examine your roof’s condition, take note of any issues, and give you a clear, honest quote for the required services.
How do you ensure safety on the job site?
Safety is our crew’s top priority, and we strictly follow all OSHA regulations, use specialized safety gear, and conduct regular safety training courses for our team members. We work hard to protect both ourselves and our clients’ properties from harm.
How long does it take to install a commercial roof?
The timeline can vary depending on several factors, including the square footage and complexity of the rooftop, local weather conditions, the type of roofing material being used, and more. When we assess your unique property, we’ll be able to give you a tailored schedule so that you’ll know exactly what to expect.
Do you offer energy-efficient roofing options?
Yes! Some of our “cool roof” options include white TPO or PVC materials, which are designed to help reflect UV rays and keep your property cooler.
How often should I schedule a commercial roof inspection?
We recommend scheduling a professional inspection once per year if your roofing system is relatively new and in good overall condition. Regular inspections will make it easier to catch and repair minor issues before they can cause expensive problems. It’s also a good idea to schedule a commercial roof inspection if you suspect that your roof suffered storm damage.
What is included in your roof maintenance plan?
Our maintenance plan involves removing debris from your roof and gutter system, assessing the condition of your roof and roofing membrane, and checking for any leaks in the flashing or seals. Our maintenance program is an easy, cost-effective way to extend the life of your roof and keep your business safe and sound.
Do you offer emergency roof repair services?
Definitely. We understand that even a minor roof leak can halt production or damage inventory, so we offer prompt solutions to help mitigate damage and get your business up and running again as quickly as possible.
What is EPDM roofing?
EPDM (Ethylene Propylene Diene Monomer) is a popular type of synthetic rubber roofing material. It’s often a great choice for industrial and commercial buildings since it’s highly durable and can withstand a wide range of weather conditions. It can last decades with minimal upkeep.
What is a TPO roofing system?
TPO (Thermoplastic Polyolefin) is a type of reflective roofing membrane that helps to reduce heat transfer inside commercial and industrial facilities. It’s cost-effective and often helps property owners reduce cooling expenses during the hot summer months.
Are PVC roofs best for restaurants or food processing facilities?
We often recommend PVC (Polyvinyl Chloride) roofs for businesses in the food service industry since they’re resistant to grease, oils, and other chemicals that can be exhausted onto the roof.
Can you help with my insurance claims after storm damage?
Yes, our team can assist you by providing thorough documentation of the damage and clearly explaining what will need to be done to restore your roof to its former condition. Our professional inspection services will strengthen your claim and show plenty of proof to your insurance provider.